eComPRO is an all-in-one ecommerce platform: an online store builder with premium themes, a product catalog with variants and inventory, a checkout that supports cash on delivery and online card payments, an orders desk built for confirmation and delivery, an AI Studio, an app store and real-time analytics — managed from one dashboard for one or many stores.

Do I need a developer or an agency?

No. Themes, the customizer, the page builder, the product editor and the order form builder are visual. If you do work with a developer, you keep full control of your domain, content and data.

Can I offer cash on delivery and online payments at the same time?

Yes. Each store can run cash on delivery, online payments through your connected payment processor, or both. Orders from both methods share the same list, statuses, team workflow and reports.

How does order confirmation work?

New orders land in a confirmation queue. Your team calls the customer, logs the outcome — confirmed, not replying, cancelled — and retries later when needed. Only confirmed orders are pushed to carriers, and every attempt is logged on the order.

Which languages and currencies are supported?

Your storefront and checkout can run in several languages from one product catalog, including right-to-left scripts, and you can price in the currency your customers use. Your dashboard is available in multiple languages as well.

How do carrier and fulfillment integrations work?

You connect the delivery companies and fulfillment services you already use. Confirmed orders are pushed to them with the right product codes and variants, and delivery statuses and tracking numbers come back to the order automatically.

What does the AI Studio do, and what does it cost?

It generates product descriptions, ad copy, landing pages and campaign ideas in the languages you sell in. It runs on credits you buy when you need them, and every generation shows its cost before you run it — no separate subscription.

Is there a free plan?

Yes — “Pay as you sell” has no monthly fee and includes the full platform, unlimited carrier connections included. You pay a small fee per order only when you sell. Paid plans add higher limits for team members and sales volume.

Can I run several stores from one account?

Yes. Create as many stores as you like — different brands, markets or currencies — under one account, invite people with a role per store, and switch between stores in one click. No plan limits the number of stores.

Can I move an existing store to eComPRO?

Yes. Add your catalog, connect your domain and keep selling while you switch — and our support team helps you plan the move.

Terms of Service

Last updated: 3 November 2026

1. Agreement to these terms

eComPRO is a platform operated by Droply LLC, a limited liability company (LLC) registered in the State of Wyoming, United States, with its registered office at 30 N Gould St Ste R, Sheridan, WY 82801, United States. These Terms of Service (“Terms”) are a binding agreement between you (“you”, “merchant”) and eComPRO (“we”, “us”, the “platform”). They govern your access to and use of the eComPRO website, dashboard, storefronts, and related services (the “Service”).

By creating an account or using the Service, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use the Service.

2. What eComPRO provides

eComPRO is a software platform that lets merchants build an online store, take cash-on-delivery (COD) and other orders, confirm and manage those orders, connect shipping carriers, and run their business. eComPRO provides the tools only.

eComPRO is not the seller of your products, is not a party to the sale between you and your customers, does not take possession of goods, does not collect cash on delivery, and does not deliver orders. You are solely responsible for what you sell and for fulfilling your orders.

3. Your account

You must be at least 18 years old and able to enter into a contract to use the Service. You agree to provide accurate, complete information and to keep it up to date.

You are responsible for keeping your login credentials secure and for all activity that happens under your account, including the actions of any team members you invite. Tell us immediately if you suspect unauthorised use of your account.

4. Your responsibilities as a merchant

You are the seller of record for everything sold through your store. You are responsible for:

the legality, safety, quality, and accurate description of your products;
your prices, offers, taxes, invoices, and any duties;
serving your customers, answering them, and handling complaints;
fulfilling, shipping, and (for COD) collecting payment for your orders;
complying with all laws that apply to your business and your customers' location.

You must not use the Service for anything prohibited by our Acceptable Use Policy.

5. Cash on delivery and fulfilment

For COD orders, eComPRO helps you capture the order and hand it off to a shipping carrier. The sale itself is strictly between you and your customer.

eComPRO does not collect, hold, or remit COD cash, does not guarantee delivery, and is not responsible for lost, delayed, returned, or undelivered orders, or for any cash handled by you or your carrier. Delivery, returns, and the collection of COD payments are arranged between you, your carrier, and your customer.

6. Fees and billing

You can use the Service on a pay-as-you-sell basis (a fee of 0.3% of each delivered order) or by subscribing to a plan with a fixed monthly or yearly price. Plan limits and features are shown on our pricing page. This fee may change at any time. We will notify sellers before any change takes effect.

Fees are stated in US dollars (USD), are exclusive of any taxes that may apply in your country, and are charged through our payment processor and/or your account wallet. By choosing a paid option you authorise us to charge the applicable fees. Subscription fees are billed in advance for each period. If a payment fails or fees are unpaid, we may suspend or limit your access until the balance is settled.

In addition to the options above, we offer optional paid add-ons inside your dashboard — including AI credits (used for AI-assisted tools such as landing-page generation) and other in-app purchases. These are always optional; the price and what each includes are shown in the dashboard before you confirm, and they are charged at the time of purchase.

7. Cancellation, refund and exchange

You can cancel your subscription at any time from your dashboard. Your plan stays active until the end of the current billing period and the next period is not charged. Because the Service is delivered digitally and activated immediately, fees already paid for the current period are not refunded for the unused part of it, except where the law requires otherwise.

There is no exchange of goods — eComPRO delivers no physical product. The equivalent is changing your plan, which you may do at any time: an upgrade takes effect immediately and may be prorated by our payment processor, and a downgrade takes effect at the start of your next billing period.

If you believe you have been charged in error — a duplicate charge, or an incorrect amount — write to support@ecompro.shop within 14 days of the charge. We will review it in good faith and refund any confirmed billing error through the original payment method. Pay-as-you-sell fees are earned as orders are delivered and are not refundable once incurred, except where the law requires otherwise. Optional add-ons bought inside the dashboard, such as AI credits, are priced and confirmed before purchase and are charged at the time of purchase.

Returns, exchanges and refunds for the products your own customers buy from your store are your responsibility as the seller, under your own policy and the consumer law that applies to you. eComPRO is not a party to those sales and does not hold your customers' funds.

Our Refund and Cancellation Policy sets these terms out in full.

8. Service delivery and availability

eComPRO is a software service delivered entirely online. Once your payment is confirmed, your account and its features are activated immediately — there is no physical product and nothing is shipped to you.

eComPRO is a software platform only. It does not sell, deliver, take possession of, or guarantee delivery of the physical goods that merchants sell to their own customers; ordering, shipping, and delivery of those goods are arranged between each merchant and the carriers they choose.

We aim to keep the Service available at all times, but access may be interrupted for maintenance, updates, or events beyond our control.

9. Third-party services

The Service connects to third-party providers, such as payment processing, shipping carriers, marketing pixels (for example Meta and TikTok), and custom-domain and infrastructure providers. Your use of those services may be subject to their own terms and privacy policies.

eComPRO is not responsible for the acts, omissions, availability, or content of third parties. We may add, change, or remove integrations over time.

10. Acceptable use

You agree to use the Service only for lawful purposes and in line with our Acceptable Use Policy, which forms part of these Terms. We may investigate suspected violations and take action, including removing content, suspending features, or terminating accounts.

11. Intellectual property

eComPRO and its software, design, and trademarks belong to us or our licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service while these Terms are in effect.

You keep ownership of the content you upload (such as your products, images, and store text). You grant us a worldwide, royalty-free licence to host, store, display, and transmit that content solely to operate and provide the Service to you.

12. Data and privacy

Our Privacy Policy explains how we handle personal data. For the personal data of your own customers that you collect through your store, you are the data controller and eComPRO acts as your data processor, handling it on your behalf to provide the Service.

You are responsible for having a lawful basis to collect and use your customers' data and for giving them any notices required by law.

13. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay fees, or use the Service unlawfully, or where required by law.

On termination, your right to use the Service ends. We may provide a reasonable period to export your data, after which we may delete it in line with our Privacy Policy and applicable law.

14. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will produce any particular sales or business result.

You use the Service at your own risk and remain responsible for your business decisions.

15. Limitation of liability

To the maximum extent permitted by law, eComPRO will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill.

Our total liability arising out of or relating to the Service will not exceed the total fees you paid to us in the three (3) months before the event giving rise to the claim.

16. Indemnification

You agree to defend, indemnify, and hold harmless eComPRO and its team from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your products, your customers, your content, your use of the Service, or your breach of these Terms or of any law.

17. Changes, governing law, and contact

We may update the Service and these Terms from time to time. If we make material changes, we will take reasonable steps to notify you. Continuing to use the Service after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules, and disputes will be subject to the competent courts of the State of Wyoming, United States, unless mandatory local law provides otherwise. Questions about these Terms can be sent to support@ecompro.shop.

Back to home